Recover the duties moving through your global inventory.

Every cross-border movement traced back to its original import entry.

Talk to an expert
A retail operations lead reviewing inventory in a distribution center.
Pax for Retail & Luxury

The inventory crossed a border. Pax gets the duty back.

Pax connects your import entries, inventory systems, and logistics platforms, building the chain of custody that makes unused merchandise drawback claimable at scale.

  • Branded retail inventory organized across a fulfillment center.

    Import-to-export inventory matching

    Ecommerce, intercompany transfers, and redistribution connected to import entries automatically.

  • 4 fulfillment centers

    Custody records

    12,840 SKUs traced
    LX-4420Entry 30021FC-Newarktraced
    LX-4421Entry 30022FC-Renotraced
    LX-4422Entry 30023FC-Memphistransit
    LX-4423Entry 30024FC-Newarktraced

    Chain-of-custody documentation

    Records built across every SKU and fulfillment center, so unused merchandise drawback works at any volume.

  • A specialist handling returned luxury goods for processing.
    Cross-border returnDestruction certificate linkedReady to claim

    Returns and destruction drawback

    Each end-of-life event matched to the correct provision, including luxury destruction and cross-border returns.

What Sets Us Apart

More inventory recovered.
Every claim defensible.

  • Recover missed movements

    Ecommerce, intercompany transfers, and store closures connected to their import entries automatically.

  • Document at catalog scale

    Chain-of-custody records built across every SKU and fulfillment center, so volume stops blocking recovery.

  • Act before windows close

    Imports, exports, and open claims visible in real time, so your team files before deadlines pass.

  • File returns and destructions

    Returns, refurbishments, and destructions matched to the correct provision and filed correctly.

Inside the Platform

Track every aspect of your program in one place.

Track every claim from filed to paid, searchable by date, value, or status. Your full recovery program in one view.

Customer Stories

Meet the teams that run on Pax.

A businessperson reviewing documents near a modern automated production line.
“Out of everything Pax does for us, the centralization is the biggest benefit. It’s become my single source of truth for documentation across the entire import portfolio.”
Verkada

Global Operations Manager

Verkada builds an AI-powered physical security platform for modern enterprises, importing hardware across a global supply chain for its integrated camera, access control, alarm, sensor, and workplace platform.

FAQ

  • 01

    Can retailers claim duty drawback on returned or unsold inventory?

    Yes. Duty paid on imported goods that are later exported or destroyed in customs custody — including returns and unsold seasonal stock — is recoverable under unused-merchandise drawback, often up to 99% of duties and fees.

  • 02

    Can retailers recover duties on goods shipped to international franchisees or fulfillment centers?

    Yes. Goods shipped to overseas franchisees, flagship stores, and fulfillment centers count as exports for drawback purposes. Pax traces each movement back to its import entry so duty is recovered wherever the goods leave the country.

  • 03

    Do private-label retail brands qualify for manufacturing drawback?

    Often, yes. Private-label brands that import materials or components used to produce exported goods can claim manufacturing drawback, while finished imported goods that are re-exported qualify under unused-merchandise provisions.

  • 04

    What types of retail imports qualify?

    Cosmetics, textiles, home goods, clothing, and accessories all qualify, whether you're an importer-exporter or a private-label manufacturer.