Recover every duty you're eligible for.
Pax finds the duties you're owed, files the claim, and tracks your refund until it hits your account.
Duty Drawback
Claim-level analytics and recovery performance
Recovery over time
Total tariffs paid vs drawback recovered over time
Surface what you're owed.
Every provision reviewed against your full entry history.
Data ingestion
Connect your ERP, upload documents, or sync via ACE. Everything is processed automatically.
- 3 of 3 optimized
$18,400,000
Highest-value combination
1313(p)$9.6M1313(b)$4.6M1313(j)$4.2MProvision analysis
Pax evaluates your data against all applicable provisions and identifies the highest-value combination.
Five-year lookback
Recover duties paid on every eligible entry in your CBP lookback window, not just future shipments.
Track every aspect of your program in one place.
Track every claim from filed to paid, searchable by date, value, or status. Your full recovery program in one view.
File claims with confidence.
Claim structuring
Each claim is built around our proprietary algorithms to maximize recovery.
Broker review
Licensed brokers with nearly 20 years of experience review every claim before filing.
ACE filing
Authorized to file directly to CBP through ACE for faster, more secure submissions.
Accelerated payments
Pax handles the entire accelerated payment application on your behalf.
See your supply chain in a single view.
Claim dashboard
Track claims by status, refund amount, and HTS code. All searchable by date or filing status.
Audit trail
Each calculation is documented with source data and instantly retrievable for CBP examination.
Live reporting
Forecast refund activity using historical trends and monitor entry performance across your full program.
From eligibility check to refund deposit.
Free eligibility check
Share your basic import and export information. Pax estimates your recovery potential at no cost.
Data ingestion & unification
Pax ingests entry summaries, invoices, packing lists, and export documentation. All joined at the line-item level automatically.
Claim structuring & optimization
Our proprietary algorithms evaluate your data across all applicable provisions and structure claims to maximize recovery.
Broker review & ongoing program
Licensed brokers review every claim, manage ACE filing and accelerated payment elections. Future claims are one click away.
Meet the teams that run on Pax.
“Out of everything Pax does for us, the centralization is the biggest benefit. It’s become my single source of truth for documentation across the entire import portfolio.”
Global Operations Manager
Verkada builds an AI-powered physical security platform for modern enterprises, importing hardware across a global supply chain for its integrated camera, access control, alarm, sensor, and workplace platform.
FAQ
01
What is duty drawback?
Duty drawback is a refund of up to 99% of the duties, taxes, and fees you paid on imported goods that are later exported or destroyed. It's one of the few ways CBP lets importers and exporters recover money they've already spent.
02
Who qualifies for duty drawback refunds?
Any company that imports goods and then exports them — or destroys them under CBP supervision — may qualify, including manufacturers, distributors, and retailers. You can often claim even if a different party handled the import or export, with the right documentation.
03
How long does the duty drawback process take?
Timelines vary by claim type and CBP's queue, but Pax accelerates the work on our side — ingesting your data, structuring the optimal claim, and filing through ACE — and can elect accelerated payment so refunds arrive faster than the standard review cycle.
04
How much can I expect to recover through duty drawback?
Recovery potential varies significantly based on your import volume, tariff rates, and export or destruction activities, but most eligible companies are leaving substantial money on the table. Pax's AI optimization consistently delivers 15-20% higher refunds than traditional brokers through superior import-export matching across millions of data combinations, multi-provision optimization when multiple claim types apply, and dynamic yield calculations using actual production data rather than conservative industry averages.
05
What documentation is required for duty drawback claims?
Typically entry summaries, commercial invoices, packing lists, and proof of export or destruction. Pax ingests these directly from your ERP, uploads, or ACE and joins them at the line-item level, so you don't have to assemble the paper trail by hand.
06
What types of duty drawback programs do you specialize in?
All of them — unused merchandise (direct identification and substitution), manufacturing drawback, and rejected or destroyed merchandise. Pax evaluates every applicable provision and selects the highest-value combination for each claim.
07
How do you ensure compliance with U.S. Customs regulations?
Every claim is reviewed by our in-house licensed customs brokers and filed directly to CBP through ACE, backed by a documented, source-linked audit trail that's ready for examination at any time.
08
How long does it take to receive a refund after filing a claim?
With accelerated payment elections, refunds can be issued well ahead of CBP's full review. Pax manages the accelerated payment application on your behalf and tracks each claim until the refund lands in your account.
09
Do you offer software or systems to track our drawback claims?
Yes. Your claims live in a dashboard searchable by date, value, HTS code, and filing status, with live reporting and refund forecasting so your finance team can plan around recoveries.